531 Virtual Fracture Clinic Management During the COVID-19 Pandemic at Glasgow Royal Infirmary: The MAVCOV Study
C Loh, S Baig, A Russell, R Pravinkuma, N Cemm, C Drury- Surgery
Abstract
Aim
To evaluate the efficacy of the Virtual Fracture Clinic (VFC) in terms of patient satisfaction and clinical outcome, pre and during COVID at Glasgow Royal Infirmary (GRI). The impact of the pandemic on the quality of patient management was assessed by comparing two sets of patients who (1) presented to the clinic when British Orthopaedic Association Standards for Trauma and Orthopaedics (BOAST) COVID-19 guidelines were first introduced (Pre-Lockdown Cohort) and (2) presented after practitioners were familiar with these guidelines (Lockdown Cohort).
Method
This was a retrospective review of VFC patients. Data extracted included demographic information, management plans and three-month follow-up outcomes. Patients discharged without further follow-up underwent a telephone questionnaire to assess patient satisfaction.
Results
286 patients were included in this study. 96.7% of patients in the pre-lockdown cohort presented to the VFC within 3 days of presentation as opposed to 93.3% of the lockdown cohort. 54.1% of the pre-lockdown cohort were referred to face-face/specialty clinics as opposed to 44.8% of the lockdown cohort. 6.9% of a subset of the lockdown cohort had an unplanned re-attendance to hospital for associated pain as opposed to 1.12% of a subset of the pre-lockdown cohort. 72% of the pre-lockdown cohort reported they were ‘very satisfied’ as opposed to 40% of the lockdown cohort.
Conclusions
The data reflects that there was a net shift from face-face consultations to discharge with nurse call between the pre-lockdown cohort and lockdown cohort however, this came with a substantial drop in patient satisfaction and an increased re-attendance rate.