Alleviating Court Congestion: The Case of the Jerusalem District Court

This paper investigates court congestion through a field study conducted at the Jerusalem District Court in Israel, aiming to reduce case processing time by adapting successful operational concepts to this unique environment. Using a modified difference-in-differences approach, the study suggests a notable 46.1% reduction in the duration of the treated part of the judicial process, demonstrating the efficacy of operational management tools in alleviating court congestion without compromising process quality or requiring additional resources.