DOI: 10.1001/jama.2026.8690 ISSN: 0098-7484
Trends in Patient Portal Messages, Office Visits, and Telephone Encounters
Jane J. Long, Mara A. McAdams-DeMarco, Mark D. Schwartz, Joshua Chodosh, Eric K. Oermann, Dorry L. Segev, Michal A. MankowskiThis cross-sectional study examines trends in US patient portal messaging, telehealth and telephone encounters, and office visits, assessing differences in messaging by various patient sociodemographic characteristics.