The Role of Digitization in Corporate Financial Performance: Evidence from GCC Banks

Digitization is reshaping how banks operate, yet whether it improves corporate financial performance remains unsettled. This study examines how the digital transformation that banks disclose relates to the structure of their key financial performance indicators. Using a balanced panel of 73 listed Gulf Cooperation Council (GCC) banks over 2020–2025 (438 bank–year observations), digital transformation is measured by a text-mined digital disclosure index (DDI, 0–100) constructed from annual reports and decomposed into nine themes. Bank fixed-effects regressions with Driscoll–Kraay standard errors, one-year-lagged specifications, and two-step system GMM are estimated across profitability, net interest margin, cost efficiency, credit risk and capital adequacy. Disclosed digitization more than doubled over the window, but its associations with performance are conditional rather than uniformly positive. Within banks, a higher DDI value is associated with wider net interest margins, yet also with lower profitability, higher cost-to-income ratios, modestly higher credit risk, and thinner capital buffers. This pattern is consistent with an investment or build-out phase in which the costs of digital transformation are visible before any efficiency or stability dividend and in which margins are the single offsetting benefit. The six-year window observes only this cost-bearing segment and not any later recovery, so the study documents the investment-phase drag rather than a completed cycle. The theme decomposition indicates that the margin association is closest to regulatory technology, cybersecurity, broad transformation and payments. Because the design is observational, the results are interpreted as within-bank associations rather than causal effects, and, although precisely estimated, these associations are economically modest. The study contributes a transparent theme-decomposed measure of bank digitization and evidence on its limits for corporate financial performance in an emerging-market banking region.