DOI: 10.1108/978-1-80686-125-520261001 ISSN:

The Intersection of Artificial Intelligence and HR Analytics: Empowering Organization Efficiency and Workplace Optimization

Azadeh Eskandarzadeh, Parinita Malhotra, Yunona Gogia

Artificial intelligence (AI) for human resource (HR) analytics is revolutionizing organization and labour force optimization and efficiency. The research examines how AI and HR analytics collaborate to transform HR paradigms through automation, predictive analytics, and personalized talent experiences. AI streamlines recruiting, performance management, talent management, and worker well-being by leveraging machine learning (ML), natural language processing (NLP), and evidence-based insights. AI streamlines talent acquisition, performance management, talent management, and worker well-being by leveraging ML, NLP, and data-driven insights. The chapter uses a systematic analysis of 37 peer-reviewed publications to show how AI can automate routine operations (resume screening, payroll processing), anticipate labour force trends (attrition, skill gap), and reduce HR biases. AI-driven HR analytics is difficult to adopt owing to ethical concerns, judgement biases, data privacy, and incumbent personnel upskilling. Fairness and responsibility need openness of AI-driven procedures and worker data security. The research shows that HR professionals need a balanced strategy that combines technology innovation with person-centered capabilities to engage in culture and talent development. Future trends, including the use of AI, blockchain, and Internet of Things (IoT) to safeguard employees’ data and monitor their well-being, are also examined. Organizations require inter-disciplinary cooperation, talent upskilling, and comprehensive ethical rules to maximize AI’s potential. This chapter adds to AI and HRM debates by advocating for responsible adoption that balances technological innovation with workers’ and businesses’ interests.

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