The Impact of Artificial Intelligence on Human Resources Processes in Organizations: A Comprehensive and Strategic Perspective

The integration of Artificial Intelligence (AI) into human resources management is driving a profound transformation in the evolution of management, and even more so in the management of human talent, which is the primary resource of any organization. This research provides an in-depth analysis of the impact of AI on core human resource management processes, covering the automation of operations that enables the exploration of dimensions such as talent acquisition, training, potential development, mental well-being, strategic workforce planning, job design, diversity, compensation, equity and inclusion, change management, culture and sustainability. The purpose of this study is to systematically synthesize the existing evidence on the impact of artificial intelligence on human management processes, identifying the scientific consensus, emerging contradictions, research gaps, and implications for sustainable organizational development. A systematic review was conducted of various sources published between 2020 and 2025 from databases such as ScienceDirect and Scopus, among others, using predefined Boolean search strategies, explicit inclusion and exclusion criteria and a structured thematic synthesis narrowing down the main studies based on search criteria. It was determined how algorithms are changing the employer-employee relationship within organizations. The findings indicate that the effectiveness of AI depends on the development of a hybrid intelligence that preserves the human factor consideration. It is concluded that AI enables the optimization of cultural change management, analytical precision, and ethical oversight—which are irreplaceable and critical human competencies in today’s digital age. This review contributes to the literature by providing a comprehensive synthesis of recent evidence, identifying unresolved research gaps, and proposing a future research agenda that will lead to the development of sustainable, responsible, and people-centered AI in human resource management.