The Application of Interaction Design in Cultural Heritage Tourism: A Systematic Literature Review

Abstract

Cultural heritage encompasses the accumulation of both tangible and intangible assets left behind by a nation in the past and it is increasingly drawing the attention of researchers from various disciplines. The realm of cultural heritage tourism has witnessed transformative opportunities in travel modes due to disruptive innovations in interaction design. However, there is a paucity of comprehensive reviews on relevant studies. Therefore, there is a need for research that presents a thorough exploration of interaction design in cultural heritage tourism and outlines future research prospects. To address this gap, the current study utilizes CiteSpace software to conduct visual and quantitative analyses on 168 papers retrieved from the SCIE, SSCI, and AHCI indices on the Web of Science platform from the first publication in 2001 to the year 2023. The outcomes of this research offer a systematic summary, comprehensive categorization, and innovative perspectives and directions for future studies on the application of interaction design in cultural heritage tourism.