Revealing the Role of Team Dynamics, Organizational Learning Strategy and Innovativeness: Moderating Effects of Employee Position in Telecom Organizations’ Perspective

Using social learning theory and psychological contract theory, this study unearths the influence of team dynamics on organizational learning strategies to ensure organizational innovativeness. The authors also consider employees’ hierarchical position as a moderator to examine the association between learning strategies and innovativeness. Data collection involved a time-lagged survey administered in two phases among 164 telecom employees in Bangladesh. The results of hypothesis testing conducted through Structural Equation Modeling (SEM) confirm that team dynamics positively influence organizational innovativeness. The outcome also underlines that the learning strategy predicts organizational innovativeness. Moreover, the employee position was found to strengthen the relationship between learning strategy and innovativeness, confirming its moderating effect. This study’s findings offer unique and essential insights for organizations to understand team dynamics to ensure a learning strategy with employee positions for organizational innovativeness. Furthermore, this study paves the way for future research to expand on the study findings with larger samples in diverse countries to reach a general conclusion for the organizations.