Policy evolution and digital governance in the Global South: institutional capabilities and National Digital Strategy implementation in Colombia
Diana Teresa Parra-SánchezPurpose
This study aims to examine the evolution of digital policies in the Global South, focusing on how global digital governance frameworks are translated into national digital strategies in middle-income countries, using Colombia as an analytical case.
Design/methodology/approach
The study adopts a qualitative documentary analysis of national policy instruments, CONPES reports and international frameworks. It traces the policy trajectory leading to the 2023–2026 National Digital Strategy (NDS), drawing on the OECD Digital Government Policy Framework and the multiple streams framework.
Findings
The findings identify four stages of policy evolution, revealing a shift from infrastructure-centred information and communication technology (ICT) interventions towards an integrated digital governance approach. While the NDS consolidates key priorities – connectivity, digital skills, data governance, cybersecurity and the digital economy – significant challenges persist, including limited inter-agency interoperability, uneven territorial implementation, rural digital exclusion and low MSME digital readiness. The analysis also highlights gaps in organizational readiness, public-sector IT coordination and institutional digital capabilities that constrain effective implementation.
Practical implications
The study provides actionable insights for policymakers to enhance inter-agency coordination, digital capability development and implementation governance in public-sector digital transformation.
Originality/value
This study contributes to the Global South debates by linking policy evolution with institutional capacity and implementation dynamics. It offers a global information technology management perspective, providing managerial and institutional insights to strengthen public-sector digital capabilities and improve the translation of national digital strategies into operational outcomes.