Online information literacy training for users during covid-19 pandemic: A case study of east West University Library, Dhaka, Bangladesh

The study aims at exploring the present status of online Information Literacy (IL) training at East West University Library (EWUL), Dhaka, Bangladesh and providing some recommendations for the successful implementation and sustainability of the program. It adopted a case study method and conducted interviews of fifteen (15) library staff of EWUL using a pre-structured interview protocol. The findings reveal that a total seventy-nine (79) users participated in the online IL training program organized by EWUL during COVID-19 pandemic. The number of participants as well as the sessions conducted during COVID-19 were less than traditional mode of IL training. The languages of both the training were English and Bangla, however, some minor changes in the format of online training were identified. The structure of the online IL training program is based on ten modules with distinctive features. A number of problems including online infrastructure issues, lack of awareness, short duration of training, non-engaging users, lack of policy, absence of follow-up after training, etc. were faced by the library staff of EWUL while conducting online IL training. The implications of this study are discussed by providing a set of practical recommendations which may encourage other academic libraries adopting online IL training programs.