Non-technical skills and crisis resource management in the intensive care unit, Scoping review

ABSTRACT

Crisis resource management (CRM) training focuses on developing these high-stakes, unexpected event-handling skills. The abilities under non-technical skills (NTS) are not directly connected to technical competence but are still vital for preserving patient safety, collaboration, the environment, facilities, and all ICU members. This scoping review article aimed to demonstrate how to manage a crisis in an intensive care unit using non-technical skills. This review article presented crisis resource management (CRM) training and major components of crisis management including leadership, effective communication, anticipation and planning, resource utilization, workload distribution, situational awareness and triage, and prioritization. This review identified non-technical skills used for crisis management in the ICU for patient safety and favorable outcomes. Uncorrected crisis management could lead to unintended patient outcomes that impact morbidity and mortality. Crisis resource management (CRM) training focuses on developing these high-stakes, unexpected event-handling skills. Non-technical skills application with well-evident different approaches of crisis management usually leads to the least side effects and complications.