NLU Difficulty-Aware Routing for Conversational Expert Systems, Avoiding Post-Hoc Cascading Through Pre-Inference Decision Making
Subhin Yang, Donghwan Kim, Sungju LeeHybrid approaches for conversational NLU commonly rely on cascading strategies, where model selection is performed after inference based on output confidence or uncertainty. Although effective, such post-hoc decision processes introduce redundant computation and accumulated latency due to sequential model execution. In this paper, we propose a pre-inference routing framework that selects an appropriate model before executing any candidate NLU model and without relying on candidate-model confidence or uncertainty. Instead of relying on output-dependent signals, we model NLU difficulty as a multi-dimensional representation of the joint intent recognition and slot extraction task, thereby distinguishing the proposed approach from prior post-hoc routing methods that rely primarily on confidence or uncertainty. To further reflect real-world dialogue characteristics, we incorporate temporal conversational factors, including contextual dependency and topic transitions. Based on these features, a lightweight routing mechanism efficiently assigns each utterance to an appropriate model from a pool of domain-specialized and general-purpose models. Experimental results on single-domain turns show that the proposed method maintains competitive Semantic Accuracy while reducing high-capacity model invocation, cost, and latency, thereby improving inference efficiency. These results demonstrate that input-observable difficulty features can provide a practical basis for pre-inference model selection without relying on post-hoc cascading.