Multidimensional Evaluation of Guideline-Based Generative Artificial Intelligence Responses in Traditional Chinese: A Ménière’s Disease Study
Mien-Jen Lin, Yun-Chiao Wen, Li-Chun Hsieh, Chin-Kuo ChenBackground: The reliability of generative artificial intelligence for Chinese medical information remains uncertain. This study evaluates the concordance and linguistic performance of three generative artificial intelligence systems in generating Chinese information on Ménière’s disease against clinical practice guidelines. Methods: Seventeen questions, adapted from the Key Action Statements of the American Academy of Otolaryngology–Head and Neck Surgery guidelines, were posed to ChatGPT o4-mini-high, Gemini 2.5 Pro, and Grok 3 (51 total responses). Responses were assessed for guideline concordance, communication features, and readability with matched analyses (Cochran’s Q and Friedman tests), with Holm–Bonferroni correction across nine communication characteristics. Results: Correctness rates did not differ significantly among the three models (ChatGPT o4-mini-high: 100%, Gemini 2.5 Pro: 100%, Grok 3: 94.1%; Q = 2.00, p = 0.368). Six of the nine communication characteristics differed significantly, with moderate to large effect sizes (Kendall’s W = 0.26–0.76), including guideline quotation, citation quality, key point emphasis and recommendations beyond the guideline. The proportion of difficult words also differed significantly (p = 0.0033). Gemini 2.5 Pro had a lower proportion of difficult words than ChatGPT o4-mini-high (adjusted p = 0.040) and Grok 3 (adjusted p = 0.0002). Conclusion: High guideline concordance does not necessarily indicate reliable citations, effective communication, or accessible language. These findings reflect responses generated under single-query conditions rather than consistent model performance, highlighting the need for expert oversight in clinical use.