Mobile AI Service Robots and Everyday Politics of Space

This article examines the rise of a new generation of mobile service robots that use AI for navigation and communication in public and semipublic spaces. Reviewing the state of the field of service robots and robot scholarship, this paper is a literature-informed commentary on mobile AI service robots as mobile media and their implications for human workers and the public, shared environments, and regulation in everyday spaces. We examine how mobile AI service robots are increasingly appearing in restaurants, hotels, university campuses, and public streets as service workers, tools, and social actors, introducing new modalities of communication, and reshaping spatial relationships, labour practices and power dynamics. These developments raise critical questions about the effect of robots’ communicative acts of movement, interfacing and emotional expression on others, the organisation of labour, and their role in the privatisation and surveillance of space. Ultimately, we argue that as mobile AI becomes embedded in ordinary life and work settings, it necessitates a renewed focus on who benefits, who is displaced, and how these increasingly agentic actors are governed as they become normalised in shared and public spaces.