DOI: 10.1093/9780197851388.003.0553 ISSN:

Middle Management in Strategic Management

Mariano L M Heyden, Véronique Ambrosini

Summary

Middle managers occupy pivotal positions in organizations, serving as critical links between strategic vision and operational execution. Despite periodic predictions of obsolescence due to organizational flattening and technological automation, middle managers demonstrate not only enduring relevance but also increasing strategic importance in complex organizational environments.

Middle management research has evolved significantly across five distinct historical periods. Early 20th-century foundations emphasized hierarchical control and administrative efficiency, positioning middle managers as implementers of top-down directives. The human relations era of the 1950s–1970s recognized their social coordination roles and importance in fostering organizational cohesion. Strategic recognition during the 1970s–1980s marked a fundamental transition, with scholars beginning to acknowledge middle managers as strategic actors who actively shape organizational priorities rather than merely implementing executive decisions. Intriguingly, the downsizing era of the 1980s–1990s, despite widespread elimination of middle management positions, produced seminal theoretical frameworks that established middle management as a distinct research field. Developments from the 2000s onward have emphasized contextual dimensions of change, examining how middle managers operate within social, cognitive-affective, and organizational contexts.

Definitional approaches to middleness reflect five distinct conceptualizations. The hierarchical middle emphasizes formal organizational position between executives and frontline employees. The strategic middle focuses on roles and contributions to strategy processes, highlighting middle managers’ bidirectional influence and agency in both strategy formulation and implementation. The relational middle emphasizes social exchanges, knowledge flows, and network positions that enable middle managers to facilitate organizational coordination. The functional middle captures responsibilities based on technical specializations and domain expertise. The discursive middle recognizes middleness as a socially constructed identity shaped through language, narratives, and meaning-making processes.

Five major research traditions contribute distinct theoretical perspectives on middle management. Strategy process research examines roles, agency, and boundaries in strategic processes. Strategy-as-practice focuses on micro-level activities and everyday practices through which middle managers enact strategy. Microfoundations research connects individual-level actions with organizational outcomes, emphasizing capability development and knowledge integration. Corporate entrepreneurship highlights middle managers’ capacity to identify opportunities and drive organizational renewal. Organization design examines structural arrangements and coordination mechanisms that shape middle management effectiveness.

The strategic value of middle managers lies in their unique capacity to bridge multiple organizational domains, translate between abstract strategy and concrete action, and facilitate the complex coordination required for organizational success. Rather than becoming obsolete, middle management roles continue evolving to emphasize strategic facilitation, knowledge integration, and network orchestration, positioning them as essential contributors to organizational adaptation and performance in dynamic environments.

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