Managing Grassroots and Boardrooms: Change Strategies for Navigating Agentic AI in Organizations
Roman Briker, Katerina Gonzalez, Rouven Kanitz
Agentic artificial intelligence (AI) systems are entering the workplace at an unprecedented pace, making the associated organizational change a unique challenge for senior leaders. Traditional change models assume controllability and sequential implementation. By contrast, agentic AI operates autonomously, and adoption often emerges through employee exploration, rendering established blueprints a limited guide. Conceptualizing top-down steering and bottom-up enactment as independent dimensions rather than opposing choices, we outline four prototypical approaches to agentic AI change: (1)