Managing Collaboration Dynamics Under Pressure: Lessons From the COVID ‐19 Medical Supply Shortage

ABSTRACT

In crisis responses such as the COVID‐19 medical supply shortage, senior policy makers often emphasize urgency, a strategy that prioritizes the rapid achievement of intermediate goals. While this approach can drive swift action, it also introduces challenges and trade‐offs that can hinder collaboration toward long‐term success. These challenges often arise from misalignment between organizational norms and priorities of collaborating partners, which can undermine legitimacy and performance. Policymakers should consider how personnel composition, such as large military contingents, shapes task force culture and operational dynamics. Even in fast‐moving crises, clearly aligning roles, goals, and timelines from the start can reduce confusion, while leaders must navigate cultural norms and challenge ingrained practices to support collaboration.