DOI: 10.1177/27018466261476569 ISSN: 2701-8466

Learning to adjust: Cultural policy instruments and the reconfiguration of museum work in Québec

Mariana Castellanos

Cultural organizations are increasingly expected to respond to digital transformation, sustainability, inclusion, territorial development, audience diversification and accountability. These expectations are often framed as responses to external disruptions, yet they are also produced and stabilized through cultural policies themselves. This article examines how cultural policy instruments reshape museum work, expected expertise and organizational learning through the case of Québec's cultural policy Partout, la culture and its implementation in the museum sector. Drawing on qualitative doctoral research based on governmental documents, museum documents and semistructured interviews with museum representatives and one professional association, the article analyzes implementation as a situated process of translation and adjustment within a differentiated museum ecosystem. Grounded in historical institutionalism and informed by the ideas–interests–institutions approach, the article shows that accreditation, funding programs, eligibility criteria, planning tools and accountability mechanisms operate as filters between broad policy orientations and organizational practices. These instruments make some forms of museum work visible, legitimate, and fundable, while rendering others more difficult to recognize. The analysis identifies four modes of organizational adjustment: integrated learning, strategic translation, constrained adaptation, and symbolic compliance. These modes reveal that museums do not respond uniformly to policy expectations; their capacity to adjust depends on mission, resources, recognition status, administrative capacity, and institutional position. The article argues that uncertain futures in cultural work are not produced only by technological, economic, or social disruptions. They are also policy-made, as public instruments define what cultural organizations must know, perform, document, and prove.

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