How clinical expertise drives job satisfaction in Danish hospitals
Agnes Bäker, Amanda H Goodall, Christian Bøtcher Jacobsen, Lars Dahl Pedersen, Mickael BechPurpose
Hospital physician job satisfaction is critically low, leading to turnover and compromising patient care. This study examines how clinical directors’ clinical expertise influences subordinate physicians’ job satisfaction and intention to stay, exploring the mechanisms through which expert clinicians become effective managers.
Methods
We analysed multisource survey data from 184 clinical directors and 803 subordinate physicians in Danish public hospitals. Clinical expertise was measured through experience, education and peer recognition. We examined how expertise relates to human resource management (HRM) practices, perceived expertise and leader identity, and their effects on subordinates’ job satisfaction and retention intentions.
Results
Directors with higher clinical expertise implement better HRM practices, which significantly mediate the relationship between expertise and subordinate job satisfaction (β=0.03, p<0.05) and intention to stay (β=0.03, p<0.05). Clinical expertise correlates positively with leader identity (β=0.18, p<0.05), contradicting expectations that expert clinicians make reluctant managers. Perceived expertise showed weaker relationships than actual expertise.
Practical implications
The findings challenge assumptions that outstanding clinicians resist leadership roles, suggesting that clinical excellence and leader identity can coexist and are both important. Organisations should focus on developing HRM capabilities alongside leadership identity among expert clinicians to maximise subordinate satisfaction and retention.