Fusion of Lean Six Sigma–DMAIC Tools and Techniques into Construction Variation Management: Barriers and Strategies

Abstract

Variations in construction projects pose a significant challenge to achieving successful project outcomes. Lean Six Sigma has the potential to manage variations in the construction industry. This study aims to explore the fusion of lean Six Sigma (LSS)–Define, Measure, Analyze, Improve, and Control (DMAIC) tools and techniques into construction practice to manage variations. Adopting a pragmatic stance and a qualitative approach, empirical data were collected through a three-round Delphi expert survey using semistructured interviews, with the data analyzed through content analysis. The findings reveal that 25 LSS-DMAIC techniques and tools can be effectively applied to manage variations in the construction sector. In addition, 17 barriers and 21 strategies were identified, and a mapping was undertaken to align each barrier with suitable strategies. This research addresses a gap in existing literature by extending investigations of LSS-DMAIC in construction to the specific context of managing variations, identifying barriers to implementation, and proposing strategies, an area that has not been explicitly examined previously. By investigating the barriers to implementing LSS-DMAIC and by suggesting tailor-made strategies for overcoming each barrier, the study makes both theoretical and practical contributions. It provides a framework for on the applicability of LSS-DMAIC in developing countries while offering construction managers context-specific solutions to enhance project outcomes and improve stakeholder satisfaction.