DOI: 10.66057/llcttt-31069 ISSN: 2734-9772
Fundamental theoretical concepts related to brand building and online brand management
DO Thi Hai Dang, VU Tuan HaSocial media is an integral part of people’s lives, particularly among the young generation. When social media expands, it creates a “miniature society”, allowing businesses to develop their brands. Aside from the benefits of social media (e.g. increased brand awareness, lower communication costs, easier interaction between customers and firms), brand management on social media is an urgent issue that attracts many modern media strategic managers’ attention. Basic theoretical issues such as concepts, brand equity, and online corporate brand management activities will be discussed in this article.