From Linguistic Profiling to Communication Access: Rethinking Career Development and Professional Responsibility Through Career Conversations

Abstract

Linguistic profiling continues to influence career development opportunities and professional advancement across organizational contexts. Drawing from the fields of speech-language pathology, sociolinguistics, and career development, this chapter proposes a shift from a deficit-based model to a framework grounded in communication access. Particular attention is given to populations historically marginalized in the workforce, including individuals who are Deaf and hard of hearing and people who stutter (PWS), to illustrate how linguistic profiling operates across hiring, promotion, workplace participation, and technology-mediated career conversations. By examining how norms of “professional” communication are constructed and reinforced within career conversations, this chapter highlights opportunities for reimagining career development practices that value linguistic diversity, prioritize access, and support meaningful participation. The chapter further highlights the importance of experts in the field expanding their understanding of the future role of artificial intelligence (AI), generative AI, and agentic technologies in linguistic profiling and linguistic inclusion of all employees. More as opposed to less, human interaction may be needed for the effective career development of linguistically challenged employees.