Extending the Information Adoption Model to Explain Consumer Adoption of AI-Generated Advertising Through Credibility, Relevance, Transparency, Trust, Risk, Experience, and Usefulness
Tanvir Ahmed, Shadiah Rahman, Khaled Hossain Rocky, Bipasha Sukrana, Tasfia Tabassum, Md. Jahid HasanPrior Information Adoption Model (IAM) research explains adoption of online reviews, e-WOM, and social media information, but offers limited evidence on how consumers adopt advertising information generated or personalized through AI. This study extends IAM by integrating message-level evaluations and AI-process evaluations within a partial-mediation framework. Survey data from 462 digitally active consumers were analyzed using PLS-SEM. The model explained 41.2% of the variance in perceived information usefulness and 44.6% of the variance in Intention to Adopt. Information relevance showed the strongest association with perceived information usefulness (β = 0.276, p < 0.001), while trust in AI-generated advertising showed the strongest direct association with Intention to Adopt (β = 0.217, p < 0.001). Perceived AI risk was negatively associated with both perceived information usefulness (β = -0.153, p < 0.001) and Intention to Adopt (β = -0.136, p < 0.001). Perceived information usefulness was also positively associated with Intention to Adopt (β = 0.304, p < 0.001), and all specific indirect effects were significant. The findings refine IAM by showing that usefulness remains central, while consumer adoption of AI-generated advertising is also associated with credibility, relevance, transparency, trust, risk, and prior AI-mediated experience.