Dynamics of Faculty-Led and Peer E-Mentoring

Abstract

Faculty and peer e-mentoring serve complementary but distinct functions within student support ecosystems. This chapter examines how each model operates, when each is most appropriate, and how they can work synergistically. Faculty mentors bring disciplinary expertise, institutional navigation knowledge, and professional networks, offering mentees glimpses into academic pathways and career possibilities. Peer mentors provide proximal role modeling, relatability through recent experience, and horizontal support that feels less hierarchical and more accessible. The chapter explores how digital environments can amplify the strengths of peer mentoring by connecting students across cohorts, campuses, or time zones, while also examining challenges, including mentor preparation, boundary management, and sustainability. Evidence suggests that hybrid models combining faculty and peer mentoring maximize benefits, with peer mentors handling frequent check-ins and practical navigation while faculty mentors focus on deeper developmental conversations. The chapter provides guidance for training both populations, supporting their distinct needs, and integrating their contributions into a coherent student support architecture.