Digitalization of Business Process Management: Domestic Practices and Tools

The digitalization of business process management is becoming particularly relevant for Russian enterprises in the current economic environment amid the increasing external uncertainty. The growing volume of processed data, the rising complexity of organizational structures, and sanction-related require effective information technologies that ensure decision support at all management levels. Despite the active development of digital solutions, small and medium-sized companies face difficulties in integrating IT products into their daily business routines. This article describes domestic practices of business process management digitalization within the framework of import substitution policies and restricted access to foreign software. It systematizes Russian software solutions at the operational, tactical, and strategic levels of management while assessing the potential of domestic information technologies to improve the effectiveness of management decisions. The key trends in management digitalization revealed the strengths and weaknesses of domestic IT solutions, as well as barriers and prospects for businesses of various sizes. The flexible adaptation of digital tools to each specific organization is a necessary condition for resilience and competitiveness.