Developing a library-led research intelligence dashboard for institutional research visibility and analytics

Academic libraries are increasingly supporting institutional research visibility through research intelligence and bibliometric services. This study presents the design, implementation, and preliminary operational evaluation of a library-led research intelligence dashboard that integrates heterogeneous scholarly data from Scopus, Web of Science, institutional repositories, OAI-PMH services, and supplementary institutional sources. An implementation-focused case study informed by Design Science Research principles was adopted. The dashboard employs metadata harvesting, normalization, duplicate detection, author disambiguation, bibliometric indicator calculation, and interactive visualization to generate institutional research analytics. Preliminary operational and stakeholder evaluations provided initial evidence that the dashboard successfully integrated multiple scholarly data sources and generated consistent research indicators suitable for institutional monitoring. The study contributes a practical, library-led framework for developing interoperable research intelligence infrastructures using open technologies, offering an adaptable alternative for institutions seeking locally managed research analytics and enhanced institutional research visibility.