Cross‐Cultural Adaptation and Psychometric Validation of the Arabic User Satisfaction Evaluation Questionnaire (USEQ)
Aws A. Magableh, Khalid S. Al-TahatResearch Background
Evaluating user satisfaction is essential for understanding interaction with wearable technology in healthcare, sports science, and research settings.
Aims and Objective
This study aimed to adapt and evaluate the psychometric properties of an Arabic version of the User Satisfaction Evaluation Questionnaire (USEQ) for use with wearables providing a reliable instrument for assessing user satisfaction with wearable technologies.
Research Methods
We employed a cross‐cultural adaptation approach that included two phases: translation and validation. The translation phase involved forward and backward translation, expert committee reconciliation, and user comprehension testing. Psychometric evaluation was conducted with 127 participants to examine content and face validity, internal consistency (Cronbach’s α and McDonald’s ω ), and factorial validity via exploratory factor analysis (EFA) and confirmatory factor analysis (CFA).
Results
The translated USEQ demonstrated acceptable validity and reliability. The content validity indices ranged 0.8–1.0 with (S‐CVI = 0.88), and face validity indices ranged 0.93–1.0 with (S‐FVI = 0.96). The reliability was acceptable with Cronbach’s α = 0.79 and McDonald’s ω = 0.855. EFA (KMO = 0.834, significant Bartlett’s test) revealed high factor loadings (0.771–0.891) explaining 63.18% variance. CFA further supported the model fit, with CFI (0.986) and TLI (0.977) exceeding conventional benchmarks for good fit, and RMSEA (0.063) and SRMR (0.058) within acceptable ranges.
Conclusion
The Arabic USEQ demonstrates preliminary validity and reliability for measuring user satisfaction in this context. The instrument provides a usable tool for researchers evaluating wearable user experiences in Arabic‐speaking populations.