Clustering perceived user experience in manual machine operation: an explorative pilot study

ABSTRACT:

The aim of this exploratory pilot study is to examine the subjective user experience of operating a pillar drilling machine and a minting machine. Clustering show three recurring perception profiles: predominantly positive, negative/demanding, and mixed. Operator posture strongly influences experience, while individual factors such as gender are less predictive. Ground-level, medium-reach positions get the most favourable ratings. The findings provide a first basis for extending behaviour cards with perception-based “experience cards” to support user-centred ergonomic design.