DOI: 10.11648/j.ijtet.20261202.12 ISSN: 2575-1751

Casual Factors Influencing Human Errors in Automotive Maintenance: A Review

Edward Mwambage, Mazuri Lutema, Christian Nabora
Show PDF Cite
Maintenance error is cited as one among the major factors in most automotive accidents, including those involves human error in maintenance activities. However, in may system failures caused by human errors in automotive maintenance affects availability, reliability and safety of automotive. Maintenance errors that are resulted from human errors have impact in different ways such as organizational operations target loss, high operating cost, low safety and loss of life or body parts. Human error has not been taken into consideration in managing them unless the incidence or accident occurs. The use of incidence or accident then looking and solving problem is the outdated method, in current world of engineering forecasting, controlling and management should be on place as a part of organization management. The study on the causal factors influencing human errors in automotive maintenance have been carried out for the purpose of identifying the factors and then grouping the factors according to the sources of origin. The methodology used to attain the study objectives was literature and analysis of identified factors. The employed method to analyze and formulate the relationship of factors was the Ishikawa`s fish bone diagram. The identified factors were 24 in number then grouped into four according to their sources of origin as follows: personal factors, organizational factors, environmental factors and vehicle system factor.

More from our Archive