DOI: 10.1108/sbm-05-2026-0145 ISSN: 2042-678X

Built to leave: how human resource management gaps shape early-career turnover intentions in college athletics

Izzabella Guerrero, Calvin Nite, Paul J. Batista

Purpose

The purpose of this study is to critically examine the hiring and work practices of early-career athletic employees through a human resource management perspective.

Design/methodology/approach

We used a critical phenomenological approach to conduct semi-structured qualitative interviews with fourteen early-career college athletic employees.

Findings

Our findings suggest that early-career athletic employees experience limited organizational socialization practices. Our participants discussed dysfunctional hiring practices, insufficient onboarding, inadequate development and leadership and a culture of replaceability in their roles, which could be an explanation why for every participant discussed their turnover intentions.

Originality/value

Early-career athletic employees represent a significant portion of the sport industry workforce. Our findings offer insights into how early-career employees navigate and experience their first full-time roles in sport. Understanding their experiences is critical for developing sustainable HRM practices that retain talent and strengthen the long-term health of sport organizations.

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