DOI: 10.1192/j.eurpsy.2026.11675 ISSN: 0924-9338

Breaking Barriers: How Public Health Marketing Campaigns Are Reducing Stigma and Improving Early Psychosis Care

G. Mcdermott, S. Chaudhry, V. Srihari

Introduction

Comprehensive marketing campaigns can serve as powerful public health interventions to reduce the duration of untreated psychosis (DUP), a condition heavily burdened by stigma (Srihari et al, 2022). Red Rock Branding, an international communications firm contracted to develop psychosis awareness campaigns in three U.S. states, works with local clinicians and media specialists to craft targeted messaging. Central to these campaigns is the inclusion of people with lived experiences, whose voices humanize the condition and challenge stigmatized stereotypes that contribute to public health disparities (Hatzenbuehler et al, 2013). By centering personal narratives, Red Rock builds empathy, reduces fear, and dismantles barriers to treatment. This approach aims to shift public perceptions and encourage earlier helpseeking behavior, ultimately reducing DUP and improving long-term outcomes (Yee, et al, 2024).

Objectives

Reframe marketing as an education process

Marketing is psychology. Understanding cognitive biases, emotional triggers, and decision-making helps psychologists communicate effectively without manipulation.

Marketing isn’t about selling — it’s about helping more people get access to the care and resources they need.

Methods

The barriers you remove are as important as the services you provide.

DUP is still an industry problem as many clients don’t follow through on seeking care because of, stigma, confusion about where to start, overwhelm with options.

Clarity beats cleverness: People in distress need clear, direct information.

Social proof matters: Testimonials, case studies, or even “you’re not alone” messaging reduce stigma and fear.

Results

Our reputation has been established with in the public health sector over the last twelve years by successful campaigns with Yale, Tulane and Columbia universities.

We were published in a peer reviewed

medical journal
about the Mindmap campaign. With Mindmap, the Duration of Untreated Psychosis (DUP) was reduced from 10 months to 5 months. Details
here

Our more recent work with Tulane University achieved a DUP from 15 months to 6 months. Video

here
and report
here

We are in currently rolling our campaigns in Michigan and in discussions with Georgia on rolling out similar campaigns late 2025 and 2026

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Conclusions

Red Rock’s campaign experience shows how empathy-driven interventions can reduce stigma, shorten DUP, and enhance both individual and public health outcomes.

Disclosure of Interest

None Declared

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