DOI: 10.1177/2327857926151261 ISSN: 2327-8595

Artificial Intelligence and the On-Going Process of Experience

Daniel T. Nystrom, Russell Leslie, Jonathan G. Sawicki

The advent of artificial intelligence (AI) in healthcare operations is both promising and perilous. This paper reflects on the importance of experience, defined as our on-going, direct interactions with the world that enhance our abilities and establish useful habits, and then discusses potential implications of AI as a mediator to our experience. A case report describing an instance of diagnostic excellence is offered to illustrate the potential for AI-based passive notetaking systems to interfere with the development of mindful notetaking skills. With careful study, it is our hope that AI systems are designed to favor experience, and provide opportunities for the development of curiosity, intellect, skill, expertise, and fulfillment for current and future generations of caregivers. It is our peril that the design of AI systems will supplant experience, leaving us with a dull, automated, numb, and hollow existence.

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