Artificial Intelligence and Heritage Management

Artificial Intelligence (AI) in heritage management refers to the use of computational systems for tasks conventionally associated with human intelligence. These range from pattern recognition to prediction and language processing, among other dimensions such as image analysis or decision support, across the cultural and creative industries. AI applications are commonly applied in daily settings, namely for site management and visitor experience enhancement. Beyond its multiple technical functions, AI acts as a mediating infrastructure that influences how heritage knowledge is produced. Consequently, AI raises epistemological, ontological, ethical, and political questions for the future of heritage management. This entry takes into account the interconnected concepts of authenticity, authority, representation, and participation.