A Systematic Literature Review on Stress Management Techniques Adopted by the Banking Industry in India

Stress management is vital in banking due to the industry’s stringent regulations and the many challenges that employees experience on a daily basis. Using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines and a systematic review of pertinent literature, it specifies 35 research studies. The research emphasizes how banking employees adapt to stress in a variety of ways, including job demands, organizational culture and technology advances. It emphasizes the importance of adopting stress management measures for both individuals and organizations. Some of the stress-coping strategies incorporated by bank personnel are enlisted as meditation, yoga, pranayama, along with the adoption of effective time management and cognitive behavioural interventions. Moreover, the study focuses on the importance of establishing a supportive work culture within the organization by introducing open communication and flexible work arrangements as one of the major stress management interventions for the proper management of workplace stress. The study also emphasizes the role of introducing family-friendly practices within the organization, along with proper family support and assistance in alleviating the impact of work and family life conflicts. The study highlights the adoption of employee assistance programmes and stress management training in order to improve employees’ well-being and motivation levels. The research also underscores the necessity of organizational interventions such as job redesigning, establishing open communication and feedback mechanisms within the organization, and introducing effective appraisal methods in order to diminish workplace stress levels of the employees and improve their job satisfaction levels, which fosters a resilient work culture and supportive work environment within the organization.

JEL Codes: G21, I12, J24, M12