DOI: 10.1177/21649987231216151 ISSN: 2164-9987
Putting Diversity Within Reach: The Emirates Airlines Standard
Furkan Arasli, Emmanuella Owens, Yejia Guo, Baker AyounThis case study investigates workplace diversity at Emirates Airlines. Throughout the last decade, Emirates Airlines has consistently outpaced many other rival airlines, domestically and internationally. An analysis of the company leads to a conclusion that by internalizing diversity it enabled their employees to provide unique services to customers that distinguishes its services from other competitors. Unique initiatives and strong believe in diversity and inclusion, in a geographic region where diversity is not particularly expected, provides a benchmark for companies seeking to integrate culturally diverse workforce into organizational soul.