DOI: 10.36106/paripex/8102780 ISSN:

DIGITAL BUREAUCRACY IN MSMES OF TELANGANA TO BE SELF RELIANT

Kommu Raju, Pinakapani Peri
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In today's rapidly evolving Telangana business landscape,Micro,Small,and Medium Enterprises (MSMEs) play a crucial role in fostering economic growth and generating employment opportunities. The Telangana state has been at the forefront of embracing digital technologies to streamline bureaucratic processes and excel in the ease of doing business.This paper explores into the concept of "Digital Bureaucracy" and its impact on the self-reliance of MSMEs in Telangana. The study adopts a mixed-methods approach, merging qualitative interviews with MSME holders and quantitative analysis of government data. It explores how the implementation of digital solutions in bureaucratic procedures has influenced the operational efficiency, cost-effectiveness, and overall competitiveness of MSMEs. The research investigates key areas such as online business registration, licenses and permits acquisition, tax compliance, and access to financial services. The analysis reveal that the digitalization of bureaucratic processes has led to substantial improvements in the ease of business operations for MSMEs. Moreover, digital platforms have facilitated better communication and collaboration between MSMEs and government authorities. The paper also discusses challenges faced during the transition to digital bureaucracy,including issues related to digital literacy, cybersecurity, and unequal access to technology.It emphasizes the need for targeted interventions to ensure that all MSMEs can fully harness the benefits of digitalization. The implications of the study underscore the importance of continued investment in digital infrastructure, training programs, and policy frameworks that support MSMEs in their journey towards selfreliance. The success of Telangana's initiatives serves as a model for other regions looking to enhance MSME competitiveness through digital bureaucracy. In conclusion, this paper contributes to the literature on digital transformation in MSMEs by providing empirical insights into the transformative effects of digital bureaucracy on selfreliance. It offers recommendations for policymakers, business associations, and other stakeholders to foster an ecosystem conducive to the growth of MSMEs in an increasingly digital world

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